Advantages order kiosks at Domino's

With the order kiosks, less human contact is needed for ordering and the contact can shift to welcoming customers and delivering orders. This leaves more time to prepare the pizzas and to optimally use the (scarce) staff. Domino's also deploys the pillars because it has been proven that an order kiosk generates significantly more turnover because there are many more side sales.

Domino's has experienced this:

• An ordering kiosk leads to an average of 25% more turnover
• The average spending per guest increases significantly
• Helps to have a more efficient staffing
• Lowers monthly costs
• Avoids long, confusing crowds in front of the cash register
• Generates additional income through upselling and cross-selling

Behind the screens

The kiosk software developed for Domino's is a tailor-made solution that can be found in Domino's stores nationwide. All available products in the shop and on the website are also available on the kiosk. Customers can scroll through all menu categories and order pizzas, snacks, shakes, and more and customize them to their taste with the ingredient selector as customers are used to from Domino's. It is automatically updated every night and runs offline. Only the order and payment are done online.

When the customer has compiled his order, he can pay by means of the built-in pin terminal of Adyen, which supports all common payment methods. After payment, the order is passed on to the store concerned using the Domino's API, it also appears on the in-store queue screen and they immediately start working on the order.

In addition to the hardware, Prestop also supplies, in collaboration with application specialists, the ordering application and the cash register connections with, among others, BORK, Lightspeed L, Lightspeed K, Untill, Gasttrofix, MplusKassa, MrWinston, Trivec, Nuvopos, Twelve, Vectron, Cashdesk, NCR Aloha, GreePOS, Oracle, Micros and VJA Software.

More information, demo or quotation?

Would you like more information about food and QSR self-service kiosks or other interactive solutions? Visit our Interactive Experience Center for a tour of all the interactive solutions. Or contact Prestop at +31(0)499-367 607  | sales@prestop.nl | Fill in the contact form.