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ANWB order kiosk results far exceed expectations
Tuesday 15 May 2018Customers visiting an ANWB store can use the order kiosk to search, order, and pay directly for a product. They can even arrange for free delivery to their home address. So if a product isn't in stock in the store it can still be ordered via the order kiosk. This reinforces the ANWB's omnichannel strategy, and helps sales staff reduce declined sales.
ANWB joined forces with Prestop to develop and implement the order kiosk. For the ANWB it was key that everything could be done by one supplier: hardware, link-up to the payment terminal, installation and management.
Prestop developed, produced and installed these iconic order kiosks in 85 ANWB stores.
Significant increase in turnover after installation ANWB order kiosks
The ANWB has seen a significant increase in turnover in the first quarter of 2018 since the introduction of the order kiosks. This trend is continuing. An important point is that the ANWB shrank from 87 stores in 2017 to 83 in 2018, yet the increase in turnover was still realised even with 5 fewer stores.
Good cooperation is vital
The ANWB is full of praise about the cooperation with Prestop. Besides the design of the order kiosk that Prestop developed entirely with their own branding, the well-conceived combination of hardware and software actually ensured the ANWB's targets were exceeded. Robin de Bruijn of ANWB: “The fantastic results since the introduction of the order kiosks far exceed expectation!”.
Bring long tale to the store
Would you like to bring your webshop to the store? Or do you want to know more about order kiosks, shop-in-shop and omnichannel solutions? Sales, lease, customization, software and complete project management is not a point for Prestop.
Visit our
Interactive Experience Center.
Prestop has the largest Interactive Experience Center in Europe. You are welcome in our showroom, at Ekkersrijt 4611 in Son en Breugel, where we can show you all our solutions.
Prefer online? Our specialists are happy to walk through our Interactive Experience Center with the iPhone with Zoom. Live images are shown and you can ask questions directly from home/work.
