ANWB order kiosk results far exceed expectationsTuesday 15 May 2018
Customers visiting an ANWB store can use the order kiosk to search, order, and pay directly for a product. They can even arrange for free delivery to their home address. So if a product isn't in stock in the store it can still be ordered via the order kiosk. This reinforces the ANWB's omnichannel strategy, and helps sales staff reduce declined sales.
ANWB joined forces with Prestop to develop and implement the order kiosk. For the ANWB it was key that everything could be done by one supplier: hardware, link-up to the payment terminal, installation and management.
Prestop developed, produced and installed these iconic order kiosks in 85 ANWB stores.
Significant increase in turnover after installation ANWB order kiosks
The ANWB has seen a significant increase in turnover in the first quarter of 2018 since the introduction of the order kiosks. This trend is continuing. An important point is that the ANWB shrank from 87 stores in 2017 to 83 in 2018, yet the increase in turnover was still realised even with 5 fewer stores.
Good cooperation is vital
The ANWB is full of praise about the cooperation with Prestop. Besides the design of the order kiosk that Prestop developed entirely with their own branding, the well-conceived combination of hardware and software actually ensured the ANWB's targets were exceeded. Robin de Bruijn of ANWB: “The fantastic results since the introduction of the order kiosks far exceed expectation!”.
Bring long tale to the store
Would you like to bring your webshop to the store? Or do you want to know more about order kiosks, shop-in-shop and omnichannel solutions? Sales, lease, customization, software and complete project management is not a point for Prestop.
Interactive Experience Center.
Prestop has the largest Interactive Experience Center in Europe. Also now you are welcome in our Interactive Experience Center, at Ekkersrijt 4611 in Son en Breugel. We also give digital tours via Skype, Zoom or Teams. Via more than 16 webcams we let you watch live and let you "walk with" our specialists through our Interactive Experience Center. The images are shown live via multiple camera positions and you can ask questions directly from home. Questions about our interactive solutions, but also how we see the future. Solutions that can be used immediately during and after this crisis.