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Schiphol scan kiosk to skip the queue

Schiphol proactively offers travellers with a short transfer the possibility to speed up their way through the checkpoint queue. New self-service units have been installed on two piers where many transfer passengers arrive. Here, travellers can scan their boarding passes and if they have a short transfer time, the 'Short Connection Pass' will be printed out. With this pass, passengers with a short transfer do not have to queue up at security and passport control.

Convenient for travellers and staff

With this service, travellers are actively informed of the possibility of using the facilities for a short transfer. In addition, this service makes it easier for employees to recognise and assist passengers with a short transfer. This way, Schiphol reduces the risk of delays for departing flights with many transfer passengers on board.

"People want to and are slowly able to travel more. Some travellers have a transfer shorter than one hour and pass through security and passport control. This new service has been introduced to make this short transfer more pleasant and speed it up. Even with fewer passengers, we continue to work on improving our service."

Miriam Hoekstra - van der Deen, director of Airport Operations at Amsterdam Airport Schiphol

Schiphol scan kiosk Prestop skip the queue high brightness

The HI-MACS kiosks with 32" high brightness monitors integrated for signage and 18.5" touchscreens, barcode scanner and thermal ticket printer.

New concept

With the new units, travellers can scan their boarding passes. When arriving at security or passport control, the passenger can show the recognisable pass to the staff. The staff will direct the passenger to a special lane.

If passengers do not have a short transfer time, but still scan their boarding pass, a message will appear on the screen stating that there is enough time to catch the flight.

More information

Would you like more information about the Schiphol scan kiosk or other interactive solutions?

Then contact Prestop. Tel: +31 (0)499-367 606  |  E-mail: or use the form below:

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