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Wibra proud of self-checkout in new Den Bosch store
Monday 12 February 2024Wibra, one of the most beloved retail chains in the Netherlands, recently opened an impressive store in shopping center Helftheuvel in Den Bosch. What makes this opening extra special is the introduction of their newest addition: the self-checkout. This advanced checkout, built by Prestop with Valk Solutions software, promises a seamless shopping experience for Wibra's customers.
Prestop's speed and customization
Prestop's role in making this state-of-the-art self-checkout a reality cannot be overemphasized. The speed with which Prestop switches from idea to production is one of the main reasons why Wibra chose them. In a world where speed is crucial, Prestop delivered a customized product that perfectly matches Wibra's corporate identity. In addition, the proven reliability and durability of Prestop's kiosks were important factors for Wibra. The self-checkout is not only an efficient addition to the store but also a reliable long-term investment.
Signage and custom materials
The self-checkout is unique because Prestop used the same wood for the shelves designed to hold bags and belongings as the wood used for the regular checkout furniture. Additionally, an illuminated sign indicating "self-checkout" has been attached to the pole that carries power and internet cables, making it easy to spot the self-checkout from afar.
Valk Solutions software integration
For the self-checkout to function smoothly, Valk Solutions' software was integrated. This seamless collaboration between hardware and software ensures an efficient and reliable self-checkout system.
Benefits of the self-scan checkout for Wibra
Efficiency and time savings
One of the main benefits of the self-scanning checkout is improved efficiency. Customers can scan and checkout their products at their own pace, resulting in shorter waiting times and faster throughput. This contributes to a positive shopping experience, making customers eager to return.
Convenience
With the self-scanning checkout, customers are in control of their purchasing process. They can scan products themselves, check quantity and pay directly, which increases overall convenience.
Improved customer service
Implementing the self-scanning checkout not only means efficiency but also an opportunity for Wibra staff to focus on other aspects of customer service. Employees can spend more time assisting and advising customers, increasing overall service quality.
Recognizing challenges
The benefits of self-scanning checkouts are quite evident but it is important to address the potential challenges associated with them. One of the critical concerns is theft, which may arise due to the lack of direct supervision. However, the advantages of efficiency and customer satisfaction outweigh these potential drawbacks. For instance, Wibra Den Bosch conducts regular checks, with the staff randomly examining customers' purchases. Besides, the store has installed cameras to keep an eye on the customers. By taking these measures, the store can minimize the risk of theft while gaining the benefits of efficiency and customer satisfaction that self-scanning checkouts provide. Therefore, Wibra strikes a balance between maximizing the benefits and managing the potential challenges.
Interested in self-checkouts for your retail store?
Visit our
Interactive Experience Center.
Prestop has the largest Interactive Experience Center in Europe. You are welcome in our showroom, at Ekkersrijt 4611 in Son en Breugel, where we can show you all our solutions.
Prefer online? Our specialists are happy to walk through our Interactive Experience Center with the iPhone with Zoom. Live images are shown and you can ask questions directly from home/work.
