Schiphol self-service information point
Watch the Schiphol video about their new information kiosks.
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Evolution Kiosk
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Prestop and BIS|Econocom are partner for the entire project, from advice and design to the production and installation of the self-service information points. We designed the Schiphol information point and to realize the organic form we opted for a kiosk made of steel and covered with HI-MACS (also known as Corian). Prestop built-in a 32” PCAP touchscreen and other hardware such as a barcode scanner, microphone, window speakers and webcam behind glass. Schiphol has developed web-based software, which is securely displayed via SiteKiosk. The result: a unique self-service information point for Schiphol.
Watch the Schiphol video about their new information kiosks.
Over the past few months Prestop has installed the self-service information points and extensively tested the hardware and software with the video call option. In May, most passengers used the self-service information points to look up their flight details or view airport maps. A survey among the users showed that over 95% were satisfied with the self-service points.
Customer surveys have revealed that passengers prefer more digital communication with Schiphol through various online channels, irrespective of their location. It goes without saying that passengers also greatly appreciate the option of speaking with a staff member face-to-face.
Do you want more information about information kiosks, interactive information points or self-service kiosks?
Contact us! Phone: +31(0)499-367 606 | Email: sales@prestop.nl
Visit our
Interactive Experience Center.
Prestop has the largest Interactive Experience Center in Europe. You are welcome in our showroom, at Ekkersrijt 4611 in Son en Breugel, where we can show you all our solutions.
Prefer online? Our specialists are happy to walk through our Interactive Experience Center with the iPhone with Zoom. Live images are shown and you can ask questions directly from home/work.