Press Release: Prestop and Qmatic join forces for innovative self-service solutions

Son en Breugel, October 20, 2025 – Prestop announces a strategic partnership with Qmatic, global leader in queue management and customer journey solutions. Together, we are introducing a new, Qmatic-certified kiosk portfolio: premium, Dutch-made, TAA-compliant and EAA/ADA-compliant, with global delivery and end-to-end support.

Why this partnership matters

By combining Qmatic’s advanced queue & journey software with Prestop’s high-quality self-service kiosks, we accelerate deployments and enhance reliability and accessibility. The kiosks come pre-installed and pre-configured with Qmatic software, support multiple operating systems, and are fully customizable to brand, workflow, and industry.

Key benefits for customers and partners:

Premium, Dutch-manufactured hardware with robust build quality
Compliance by design: TAA-compliant, EAA/ADA-compliant
Global delivery and partner support
Multi-OS support (including Windows, Linux, Android, depending on configuration)
Faster rollout: pre-installation and pre-configuration with Qmatic
Full customization: branding, ergonomics, workflow, component selection
End-to-end lifecycle support: design, deployment, updates, service

Three series for every use case

We introduce three distinct series, each designed for specific needs:

E-series – Accessible entry point: compact, cost-efficient models for quick adoption, ideal for counters, receptions, and small-scale locations.
Q-series – Drop-in replacement: direct successor to previous Qmatic hardware with enhanced performance, modern components, and extensive accessories.
C-series – Fully customized: tailor-made kiosks aligned with your brand identity, space, hardware integration, and industry-specific workflows.

Form factors & accessibility

To suit diverse spaces and visitor flows, we offer multiple sizes and mounting options:

Sizes: 10″ (compact countertop), 15″ (mid-size floor-standing), 22″ (large format)
Mounting options: floor-standing, countertop, wall-mounted, single-sided, and double-sided
Accessibility: EAA/ADA-compliant, featuring a Navigation Keypad and integrated speakers for users with visual impairments

Quote Alexander Aelberts press release Prestop x Qmatic collaboration

Certified, prepared, and scalable

All Prestop kiosks in this portfolio are Qmatic-certified and come with pre-installation and pre-configuration of Qmatic software. This minimizes onsite time, reduces error margins, and accelerates time-to-value—from pilot to large-scale rollout.

Alexander Aelberts, CEO of Prestop:
“By joining forces with Qmatic, we combine their leading software with our high-quality, Dutch-manufactured self-service kiosks. As part of Qmatic’s ecosystem, we are setting a new standard for queue management in retail, healthcare, government, and beyond.”

“We are excited to welcome Prestop as a new partner,” said Lars Mellgren, COO of Qmatic.
“This partnership enhances our ability to deliver comprehensive solutions that meet our clients’ specific requirements. By adding Prestop’s premium, Dutch-manufactured and compliant kiosks—Qmatic-certified, pre-installed and pre-configured with our software, and supported across multiple operating systems—we provide customers and channel partners worldwide with more choice and faster time-to-value.”

Availability

The new Qmatic-certified Prestop kiosks will be available globally starting November 2025. Configurations, options, and lead times will be determined in consultation with Prestop or through the Qmatic reseller network.

About Prestop

Since 1993, Prestop has been developing and manufacturing interactive solutions from the Brainport region (Son en Breugel, Netherlands). As a value-added manufacturer, we offer more than hardware: pre-installation, integrations, API development, training, and full lifecycle care. We operate on 100% Dutch wind energy (Eneco HollandseWind), achieving a significant annual CO₂ reduction.
Prestop — Self-Service Innovator, powered by 30+ years of experience.

Want to learn more or get started?

Visit www.qmatic-kiosk.com for full details, configurations, and contact options. Discover how Qmatic-certified Prestop kiosks can transform your customer journey.

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