Self Service Week

You have no doubt already used an order kiosk to order a hamburger at McDonald's or a pizza at Domino's. Other examples of self-service applications are the self-scanning checkout at Wibra, the webshop kiosk at Bijenkorf, check-in solutions at The Chocolate Factory Noordkade in Veghel, a passenger experience kiosk at Schiphol Airport, or logging in via a digital reception desk.

Learn from the experiences of companies already using and implementing self service.

During the Self Service Week, we take you through the (im)possibilities of deploying kiosks for your organization.

Meet more than 45 diverse solutions in one space.

The Self Service Week will be held at Prestop's Experience Center. In addition to a “market stall” of various tech specialists, you will find more than 45 diverse solutions in this beautiful location at the largest manufacturer of self-service solutions and interactive applications—unique in the world.

Mandatory from June 2025

We will also bring forward the latest developments in areas such as Softpos and Audionav.
This text-to-speech solution will be mandatory from June 2025!

Where

The Self Service Week will take place at Prestop's Experience Centre.
Prestop is located at Ekkersrijt 4611 in Son en Breugel, the Netherlands.

When?

The event will be held on Tuesday 20, Wednesday 21 and Thursday 22 May 2025.

Who is this free event for?

This free event is ideal for companies, hotels, caterers, QSRs, municipalities, logistics centers, amusement parks, theaters, lunchrooms, retailers, leisure companies,campgrounds, transportation companies, museums, etc. who want to implement or improve self-service applications and interactive expierience.

For suppliers and (con)colleagues we like to schedule an appointment outside the event to plan a visit to Prestop's Experience Centre before or after the event. This can be done via the button below.

Schedule an appointment outside the event

Sponsors of the event

Star TLS Boca-Systems Cikam ChromeOS Mollie ELO Prestop

What types of presentations will be held?

Learnings

During this event, representatives of Bakker Bart, Wibra, Schiphol and The Chocolate Factory, among others, will share their experiences with self-service. They will tell what preparations were needed, what they had underestimated, what it brings them etc.

Themes

Mandatory from June 25, 2025!

The European Accessibility Act (EAA): 2019/882 (AudioNav)

Payment options Self Order

SoftPOS
Pay with cash
Available payment options
Automation

Automation

The impact on the IT department.
Windows, Android or GoogleOS?
Am I required to offer a receipt with self order?

Other

How do I apply interactive Experience?
What impact will it have on (store) staff?
How do you ensure privacy?
Etc.

Speakers and agenda

We will have different speakers each day, but the marketplace, the setup with the self-service applications, and the interactive solutions will remain the same.

Tuesday, May 20

Customer Support & Experience

On Tuesday, the focus is on customer support and experience. Gertjan Bluemink of Schiphol Airport will give a comprehensive presentation on the transition from manned counters to information kiosks with video chat features, scanners, and interactive wayfinding. A speaker from Peripass will explain how logistics companies can use driver check-in kiosks to check in in their own language.

Speakers include Gertjan Bluemink of Schiphol Airport, a speaker from Peripass, Valk Exclusive, Google ChromeOS, and Alexander Aelberts of Prestop.

Wednesday, May 21

Self Order Kiosks

This day will focus on placing orders via an order kiosk and checking out through a self-checkout. Among other things, Jop van Sommeren, employed by Bakker Bart, will emphasize that a false start does not mean that a successful rollout of order kiosks is impossible. Mathijs from Wibra will indicate that a self-scanning checkout is not applicable in every store.

Speakers include Mathijs Eijbaard from Wibra, Jop van Sommeren from Bakker Bart, a representative from Mollie, one from Domino's, and Alexander Aelberts from Prestop.

Thursday, May 22

Leisure applications (Ticketing/checkin/experience/etc.)

This day is for companies that want to set up their own Experience Centres or participate in fairs, museums, theme parks, leisure companies, etc. Prestop will show what they recently delivered to the Efteling, for example. The Chocolate Factory will tell how RFID is applied within this unique location in Veghel, and a mystery guest from Denmark will share his experiences. All this apart from what can be seen in Prestop's experience center.

Speakers this day include Star Micronics, The Chocolate Factory, Heineken Experience, Alexander Aelberts from Prestop, and a Mystery Guest from Denmark.

The final agenda and list of additional speakers will follow soon, but please note the following items:

10.00 a.m.: Opening “The Market” and interactive tour.

Visit the Experience Centre between 10:00 and 12:00 meet specialists from GoogleOs, Star Micronics EMEA, Elo Touch Solutions, Mollie, Epatra Benelux, DS Templates, Storm Interface, bMedia Group, Cikam, oona, Qmatic and Lenovo.

Prestop employees will show and tell all about the more than 45 setups scattered throughout Prestop's interactive Experience Center.

12.00 - 13.00: Walk-in and sandwich at the food truck BroodjesBus

From 12.00 to 13.00 hrs, you can order a sandwich (Prestop paid in advance) via the order kiosk of the Sandwich Bus, which is set up at the Media Market (where there are also extra parking spaces), and walk around freely in the building of Prestop and visit, among others, the assembly room and clean room of Prestop.

13.00 – 15.30: Presentations

From 13.00 to 15.30 there will be several presentations. Below is an overview of which speakers will be present on which days and times.

15:30: Drinks

We will end the day with an alcohol free drink and the opportunity to socialize.

Visit our

Interactive Experience Center.

Prestop has the largest Interactive Experience Center in Europe. You are welcome in our showroom, at Ekkersrijt 4611 in Son en Breugel, where we can show you all our solutions.

Prefer online? Our specialists are happy to walk through our Interactive Experience Center with the iPhone with Zoom. Live images are shown and you can ask questions directly from home/work.

Book an appointment now

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