More and more Domino's order kiosks in the north of the NetherlandsMonday 11 April 2022
Hospitality order kiosk, also for Domino's
Last week four self-service kiosks were installed in Groningen. Now, most of the Domino's stores in Groningen have a Prestop self-order kiosk. The chosen kiosk was developed in cooperation with Domino's. All these Domino's are equipped with a double-sided Evolution kiosk. We opted for a print behind the glass and the sides are lit by LED. For the payments we chose Adyen. Of course, you can also view the kiosk in our Experience Center or via a live stream demo.
Advantages order kiosks for Domino's
With the order kiosks, less human contact is needed for ordering and the contact can shift to welcoming customers and delivering orders. This leaves more time to prepare the pizzas and to optimally use the (scarce) staff. Domino's also deploys the pillars because it has been proven that an order kiosk generates significantly more turnover because there are many more side sales.
Domino's has experienced this:
- An ordering kiosk leads to an average of 25% more turnover
- The average spending per guest increases significantly
- Helps to have a more efficient staffing
- Lowers monthly costs
- Avoids long, confusing crowds in front of the cash register
- Generates additional income through upselling and cross-selling
Behind the screens
The kiosk software developed for Domino's is a tailor-made solution that can be found in Domino's stores nationwide. All available products in the shop and on the website are also available on the kiosk. Customers can scroll through all menu categories and order pizzas, snacks, shakes, and more and customize them to their taste with the ingredient selector as customers are used to from Domino's. It is automatically updated every night and runs offline. Only the order and payment are done online.
When the customer has compiled his order, he can pay by means of the built-in pin terminal of Adyen, which supports all common payment methods. After payment, the order is passed on to the store concerned using the Domino's API, it also appears on the in-store queue screen and they immediately start working on the order.
In addition to the hardware, Prestop also supplies, in collaboration with application specialists, the ordering application and the cash register connections with, among others, BORK, Lightspeed L, Lightspeed K, Untill, Gasttrofix, MplusKassa, MrWinston, Trivec, Nuvopos, Twelve, Vectron, Cashdesk, NCR Aloha, GreePOS, Oracle, Micros and VJA Software.
More information, demo or quotation?
Would you like more information about food and QSR self-service kiosks or other interactive solutions? Visit our Interactive Experience Center for a tour of all the interactive solutions. Or contact Prestop at +31(0)499-367 607 | email@example.com | Fill in the contact form.
Interactive Experience Center.
Prestop has the largest Interactive Experience Center in Europe. Also now you are welcome in our Interactive Experience Center, at Ekkersrijt 4611 in Son en Breugel. We also give digital tours via Skype, Zoom or Teams. Via more than 16 webcams we let you watch live and let you "walk with" our specialists through our Interactive Experience Center. The images are shown live via multiple camera positions and you can ask questions directly from home. Questions about our interactive solutions, but also how we see the future. Solutions that can be used immediately during and after this crisis.