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HANOS SHOP introduces 23 order kiosks to expand offer on store floor
HANOS, an established name in the Dutch and Belgian wholesale trade, has taken an essential step in further digitalizing its offer. With the introduction of the first order kiosks in the Apeldoorn and Zwolle branches, HANOS SHOP, the online store for non-food products, offers an innovative solution for its customers. These order kiosks allow customers to order a wide range of non-food products on-site, which can then be delivered to any address.
Why order kiosks at Prestop?
HANOS chose to purchase the order kiosks from Prestop because not only are we the manufacturer, but we were also able to fully customize the Evolution 32" LED kiosks for HANOS' specific needs. Prestop designed a poster plate for each kiosk on which a personalized poster was applied, contributing to the professional look of the branches. In addition, Prestop carefully integrated the software, SiteKiosk Online, with HANOS' webshop, ensuring a smooth and secure user experience. In addition, Prestop provides extensive training on how to use the software and offers a two-year warranty and remote support for the next few years, for as long as HANOS wishes.
Why order kiosks for HANOS SHOP?
Physical space in HANOS branches is limited, so not all products from the extensive non-food range can be displayed. HANOS SHOP's assortment, which includes refrigeration and freezer equipment and indoor and outdoor furniture, is many times larger than what is on display in the physical stores. The order kiosks allow customers to view the full online range and order directly, providing seamless integration between online and offline shopping, so a pleasant Omnichannel experience where long-tail products can also be easily covered.
Strategic placement of order kiosks
The placement of the order kiosks in the HANOS branches was strategically chosen. The kiosks are placed close to the non-food departments' info counter so that staff can provide immediate assistance if needed. In larger branches with multiple information desks, the kiosks are placed centrally so that they are highly visible to both customers and employees.
Advantages for HANOS customers
The introduction of the order kiosks brings numerous benefits to HANOS customers. Customers can now explore the extensive non-food range at their leisure and make purchases without being tied to the physical presence of the products in the store. Moreover, customers who are not yet registered with HANOS SHOP can register on site and immediately enjoy the benefits of the online store, including a physical customer card.
Rollout of the kiosks
Following the success of the order kiosks in Apeldoorn and Zwolle, HANOS will expand the number of order kiosks to other branches in the coming months. A total of 23 kiosks will be installed throughout the Netherlands and Belgium. This step underlines HANOS' commitment to improving the customer experience through innovative technologies.
Conclusion
With the introduction of the order kiosks, HANOS SHOP is strengthening its position as a leading player in non-food wholesale. This innovation not only offers customers more choice and convenience, but also sets the tone for the future of retail in the wholesale sector. Combining an extensive online assortment with the benefits of physical presence makes HANOS SHOP a pioneer in the industry.
Interested in transforming your retail space with innovative solutions? Contact Prestop today and discover how our advanced kiosks can transform your customer experience.
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